Depending on the age of the remote trainer we can repair your remote trainer. If your system is not a G2 or G3 it will be necessary to send the entire system to our Service Department so that the remote trainer can be fully tested to ensure proper operation. The following Tri-Tronics® models are currently supported by the Tri-Tronics® repair department:
- All models that have stimulation intensity selectable at the transmitter.
- Pro Control™ RL
- Bark Limiter XS
We strongly recommend contacting Customer Service prior to sending your remote trainer. That will ensure the quickest and most accurate response to your request. You can contact Customer Service by e-mail or by calling 1-800-456-4343.
If you need help in determing whether your remote trainer is currently supported by Tri-Tronics® or to discuss your options regarding our trade-in program for units we no longer repair, please contact Customer Service by e-mail or by calling 1-800-456-4343.
